Information

What Time is My Bin Collected? Your bins can be emptied any time between 6am and 5pm on your scheduled collection day, even if it’s a public holiday. Our collection routes do change from time to time so to be sure your bin is emptied, please make sure it’s on kerb the night before, or, prior to 6am on the collection day. We cannot come back to empty bins that were not presented at the kerb. If you had presented your bin at the kerb and it was missed, call our customer service team on 1800 265 495 [tel:1800265495] or fill in the ‘Missed Service’ form in the app, we will verify that the bin was presented via footage from our truck cameras, and if we’ve somehow missed it, we will come back to service it for you. Where Should I Put My Bins for Collection? Place your bins a minimum of 50cm apart at the kerb with wheels facing your house. This gives our ‘bin grabbers’ clear access to empty each bin. Ensure bins are placed clear of overhanging trees, power lines etc and clear of parked cars and other structures. This allows safe collection of your bin. Only Coffs Coast Waste Services stamped bins will be serviced by our drivers. If you have a bin from another Council area, or one without Coffs Coast Waste Services branded on the front, your bin will not be emptied. Overweight or Overfull Bins Overweight bins will not be emptied. Our ‘bin grabbers’ can only lift up to 80kg. Please avoid filling bins with excessive quantities of heavy materials e.g. glass, wet lawn clippings etc. Overfull bins can result in difficult of collection and spillage. The lid of your bin must be fully closed with all material contained inside the bin. Need an extra bin? You can order additional red or green bins from your local Council. Annual fees apply. You can swap your 240L yellow (recycling) bin for a 360L bin, or you can order an additional yellow bin from your local Council. Annual fees apply. New Services and Additional Bins Please contact your local Council for new or additional services: City of Coffs Harbour Council: 02 6648 4000 [tel:0266484000] or click here [https://forms.coffsharbour.nsw.gov.au/RunForm.aspx?formId=1456]. Nambucca Valley Council: 02 6568 2555 [tel:0265682555] or click here [https://www.nambucca.nsw.gov.au/Search-Results?dlv_OC%20CL%20Public%20Site%20Search=(keyword=additional)]. Bellingen Shire Council: 02 6655 7300 [tel:0266557300] or click here [https://www.bellingen.nsw.gov.au/Services/Application-Forms/Waste-Collection-Forms]. Natural Disasters/Extreme Weather Events During times of extreme weather or natural disasters such as fire, floods, heavy storms etc, there may be some delays to your kerbside collection services. Interruptions may also extend to the operating hours at your local waste facilities and transfer stations. Should a delay or interruption occur, notifications will be published on the Coffs Coast Waste Services Facebook [https://www.facebook.com/CoffsCoastWaste/] page.  

THE GET GRUBBY PROGRAM COFFS HARBOUR. Get Grubby with dirtgirl, scrapboy and Costa the Garden Gnome at your early learning centre or primary school. The Get Grubby Program [https://www.getgrubbyprogram.com/educator-program-details] is available to all Coffs Coast Primary Schools and Early Learning Centre’s fully funded by Coffs Coast Waste Services, City of Coffs Harbour Council, Bellingen Shire Council and Nambucca Valley Council. What is the Get Grubby Program? The Get Grubby Program is an innovative online sustainability curriculum for childcare centres and schools. It focuses on nature and sustainability, and features never seen before: * Video content with dirtgirl, scrapboy and Costa the Garden Gnome * Activity kits * Educator guides * Email editions all created to encourage active participation in sustainability learning and fun. The program contains 10 sustainability units for Early Learners, covering topics such as… recycling, composting, worm farming, saving water, growing food and getting grubby. The units have all been matched to the National Quality Standards and the Belonging, Being & Becoming Early Years Learning Framework, and packed with heaps of dirtgirlworld fun! Each unit contains special videos from dirtgirl, scrapboy, and Costa the Garden Gnome, great songs to sing and dance to, heaps of activities, fun games and loads of hands on ideas for you and your community of children. How do I access the FREE Get Grubby Program? Coffs Coast Waste Services has signed up to The Get Grubby Program as part of their commitment to sustainability education. Meaning you can access this fabulous educational tool that usually costs $1500 per membership for FREE. Amazing! If you want this amazing online curriculum at your place …for free… and who wouldn’t? Simply complete the form HERE [https://coffscoastwaste.com.au/book-an-education-session/get-grubby-teaching-resource/] and we will be in contact with your unique login details.